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Privacy Policy

AnnaG Automations respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how AnnaG Automations (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit annagautomations.com, submit a form, schedule an appointment, communicate with us, or use our services.

1. Information We Collect

Information You Provide

We may collect the following information when you complete a form, request a system audit, schedule an appointment, contact us, or become a client:

• Full name
• Business or company name
• Email address
• Phone number
• Country or location
• Website address
• Business and project information
• CRM and automation requirements
• Project goals, challenges, and budget
• Appointment information
• Messages and other information you provide

Please do not submit passwords, API keys, payment-card details, government identification numbers, medical information, or other sensitive information through our website forms.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Referral source
• Date and time of your visit
• Website interactions
• Cookie and similar technology data

2. How We Use Your Information

We may use your information to:

• Respond to your questions and requests
• Review your CRM and automation requirements
• Conduct a free system audit
• Schedule and manage appointments
• Prepare quotations, proposals, and agreements
• Provide CRM, automation, funnel, AI, and consulting services
• Send appointment confirmations and reminders
• Communicate about a current or potential project
• Provide client support
• Improve our website and services
• Maintain business and transaction records
• Prevent fraud, misuse, and security incidents
• Comply with legal and regulatory requirements
• Send marketing messages when permitted by law

We do not sell or rent your personal information.

3. Legal Basis for Processing

We process personal information when:

• You have given your consent
• Processing is necessary to respond to your request
• Processing is necessary to provide services or perform a contract
• Processing is required to meet a legal obligation
• We have a legitimate business interest that does not override your privacy rights

You may withdraw your consent by contacting us or using the unsubscribe option included in applicable marketing messages.

4. Email, SMS, and Phone Communications

When you submit a form or schedule an appointment, we may contact you through email, SMS, or phone regarding your request, appointment, proposal, or project.

You may unsubscribe from marketing emails using the unsubscribe link provided in the message.

You may opt out of SMS messages by replying STOP. For assistance, reply HELP or email us. Message and data rates may apply. Message frequency may vary.

We do not share mobile information with third parties for their independent marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate website features, remember preferences, measure performance, understand website usage, and improve our services.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how the website works.

6. How We Share Information

We may share information with trusted service providers that help us operate our business, including providers of:

• Website hosting
• CRM systems
• Forms and surveys
• Appointment scheduling
• Email and SMS communication
• Phone and voice services
• Workflow automation
• Artificial intelligence tools
• Analytics and cloud storage
• Payment processing
• Professional and legal services

These providers may only access information necessary to perform their services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, systems, or business.

7. Artificial Intelligence and Automation

Some services provided by AnnaG Automations may use artificial intelligence and automated tools, including voice agents, chat agents, CRM automation, lead qualification, appointment booking, and message routing.

Information processed by these systems will only be used for the agreed business purpose and according to applicable privacy requirements.

Clients are responsible for ensuring that their use of any system we build complies with the laws and consent requirements applicable to their business, location, audience, and industry.

8. International Data Processing

AnnaG Automations is based in the Philippines and serves clients internationally.

Some service providers may process or store information in other countries. When required, we take reasonable steps to ensure that personal information transferred internationally receives appropriate protection.

9. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, manage appointments, provide services, maintain records, resolve disputes, and meet legal or regulatory obligations.

Marketing information may be retained until you unsubscribe or withdraw your consent.

10. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Know whether we process your information
• Request access to your information
• Correct inaccurate or incomplete information
• Object to certain processing activities
• Withdraw your consent
• Request deletion or blocking of your information
• Request a copy of your information
• File a complaint with an appropriate privacy authority

We may need to verify your identity before completing a privacy request.

12. Third-Party Websites

Our website may contain links to third-party websites and platforms. We are not responsible for their privacy practices, content, security, or availability.

13. Children’s Privacy

Our website and services are intended for businesses and individuals who are at least 18 years old.

We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us.

14. Changes to This Policy

We may update this Privacy Policy when our services, systems, or legal obligations change. The latest version will appear on this page with an updated “Last Updated” date.

15. Contact Us